Detail Masters Mobile Auto Spa – Calgary
Frequently Asked Questions
First of all my experience level
Hello, I’m Peter Hall, The Owner, Manager and Master Detailer. I now have 19 years experience in the Fiber Cleaning Industry and this is my 3rd Cleaning business. I have now personally Detail Cleaned well over 5,000 vehicles, And Over 3,000 in the past 7 years since I started this company. I also have 4 years experience in The Carpet & Upholstery cleaning industry in Calgary having worked for companies such as The Bay Home Cleaning, Eaton’s Home Cleaning and Woodwards Home Cleaning working as a Carpet & Upholstery Cleaning Technician for 4 years when I was in my early 20s Many Years ago in the late 1980s when I was a younger man.
There is more information about me and my experience on my “About Us” Page. if you’re really interested to learn more.
There is more information about me and my experience on my “About Us” Page. if you’re really interested to learn more.
Internal “Blue” Link Below.
Q: Do you clean up vomit and milk/cream spills?
A: Yes! Our cleaning process effectively removes all traces of vomit, milk, and cream spills, leaving no lingering odors.
For these types of spills, we use a high-powered steam cleaning machine with a 1500-watt inline booster heater, ensuring the cleaning water is steaming hot. We also apply a specialized odor counteractant designed specifically for strong odors, including vomit and feces. While this premium product costs $80 per 4L jug, we don’t charge extra because only a small amount is needed per cleaning.
Additionally, we use an enzyme booster that eliminates bacteria, which is often the cause of lingering odors. This solution is allowed to soak into the affected area before we extract any remaining residue, ensuring a thorough and effective clean.
Since implementing this process, we’ve had zero customer complaints about lingering odors. You can trust us to leave your vehicle fresh and spotless!
For these types of spills, we use a high-powered steam cleaning machine with a 1500-watt inline booster heater, ensuring the cleaning water is steaming hot. We also apply a specialized odor counteractant designed specifically for strong odors, including vomit and feces. While this premium product costs $80 per 4L jug, we don’t charge extra because only a small amount is needed per cleaning.
Additionally, we use an enzyme booster that eliminates bacteria, which is often the cause of lingering odors. This solution is allowed to soak into the affected area before we extract any remaining residue, ensuring a thorough and effective clean.
Since implementing this process, we’ve had zero customer complaints about lingering odors. You can trust us to leave your vehicle fresh and spotless!
Q: Can you remove cigarette and marijuana smoke odors?
A: Yes, absolutely! Our steam-cleaning process is highly effective at eliminating cigarette and marijuana smoke odors. We use a powerful steam-cleaning machine equipped with a 1500-watt inline booster heater to ensure the cleaning water reaches steaming-hot temperatures.
To tackle stubborn smoke odors, we add a specialized powdered emulsifier with surfactants and Smoke Break, a professional-grade deodorizer formulated specifically for cigarette and marijuana odors. While this product costs us $95 per 4-liter jug, it is highly concentrated, and we only use about 5 oz per 10-gallon tank—an approximately $3.40 value. There’s no extra charge for this treatment; it’s included in our standard cleaning service.
Our process effectively dissolves nicotine and tar, which are then vacuumed away. We follow up by wiping all surfaces clean using a variety of spray detergents before applying our Shiny Conditioners. Our Basic Shiny Conditioner is included with our Deluxe Package and provides a nice finish. However, for a longer-lasting, high-gloss shine (6 to 9 months), we offer our Premium Shiny Silicone Oil Conditioner as an optional add-on for an additional $20–$40. depending upon the size of your vehicle and whether it has cloth, leather, or vinyl seats.
I suggest adding our Headliner Steam Cleaning Add-on since smoke rises and sticks to the headliner, which is the fabric liner on your ceiling and the inside roof. When we spray steaming hot, soapy water on the headliner, we can see yellow tar and nicotine dripping, so we know it works well. Then, we follow up by wiping it clean with our micro-fiber towels to ensure we soak up any remaining liquid, and this helps to prevent any unwanted streaks from forming from any water that wasn’t vacuumed up. This process provides a thorough cleaning.
Welcome to Detail Masters Mobile Auto Spa’s Q&A section, where we’re here to pamper your car and answer all your questions!
Q1: What services do you offer?
A1: We specialize in bringing the sparkle back to your car with full interior and exterior detailing. Whether your car needs a meticulous wash, wax, or deep clean, our team is ready to provide a showroom shine!
Q2: Do you come to my location?
A2: Absolutely! We are a mobile auto spa, which means we bring our top-notch detailing services right to your doorstep anywhere in Calgary.
Q3: How can I book an appointment?
A3: Booking with us is super easy. Visit our website at [https://detailmasterscan.com/](https://detailmasterscan.com/) or give us a call, and we’ll schedule a convenient time for your car’s detailing session.
Q4: How long does a detailing session usually take?
A4: A typical detailing session lasts about 2 to 4 hours, depending on the type of service your car requires. We promise it’s worth every minute!
Q5: Do you use eco-friendly products?
A5: Yes, indeed! We care about your car and the environment, so we only use high-quality, eco-friendly products for all our detailing services.
Q6: Can you help with pet hair removal?
A6: Yes, we can! Our experts are masters at removing stubborn pet hair and will make sure your car’s interior is spotless and fur-free.
Q7: What sets you apart from other detailing services?
A7: At Detail Masters, we pride ourselves on our meticulous attention to detail, friendly customer service, and the convenience of our mobile services. We’re not just cleaning cars; we’re creating smiles!
Q8: Are your services suitable for commercial vehicles?
A8: Definitely! We cater to both personal and commercial vehicles, ensuring that every car gets the TLC it deserves, no matter the size or type.
Q9: Do you offer any discounts or packages?
A9: Yes, we offer various packages and seasonal discounts. Keep an eye on our website or contact us directly to learn about our latest offers!
Q10: Can you detail my car during winter months?
A10: Certainly! We operate all year round, ensuring your vehicle looks its best even in the chilliest Calgary winters. Just let us know your needs, and we’ll get it done!
We hope this answers your questions. If you have more, feel free to reach out! We’re excited to help you keep your car in pristine condition.
Did a really great job. The car looks brand new! Very friendly, polite, and professional!
Peter is fantastic at what he does. My car needed a cleaning for a long time and when I checked after he was done it was amazing. Like a brand-new vehicle!!Booking him again for highlights restoration and exterior wash! 100% recommended!!
Peter did a great job of detailing the interior of my car. He was on time for the appointment and courteous and did a wonderful job
Best detailing we've ever had. Very thorough and super happy with results.
Fantastic service from Peter, my car looks better than it did when we bought it brand new! I can't believe the level of detail and all the nooks and crannies Peter was able to reach. Highly recommend!
Peter did a phenomenal job ... he arrived on time, professional and genuinely vested in the outstanding job he did.The vehicle absolutely shines.
I've been a repeat customer for years now and can confidently say Peter has consistently delivered excellent service. Pls keep up the good work!
Highly recommend! Did a fabulous job and Peter is super friendly and easy to deal with. Will be using again for sure
Amazing! I mean Peter came to work on Christmas Day, that says it all! Dedicated, Prompt, and Generous with his effort! Peter is an amazing worker and deserves all the support to expand this wonderful small business! I will definitely be asking for his services again! Very pleased 😌 Also, do listen to his instructions on drying the car for at least an hour or two, you won’t regret going with this company 🙌🏽
This was my first time using a service of this type. My truck gets very dusty and various debris from farming and driving on gravel roads. I decided to farm this job out to Peter ;)I’m extremely satisfied and this will be an annual if not more frequent occurrence.
Amazing service. We spilt milk in our car and after hours of trying to get it out ourselves we gave up. Our car looks and smells brand new now. Peter was extremely thorough. He took the seats out of the van to make sure every nook and cranny was cleaned. Thank you!
Excellent job, professional, courteous, will absolutely recommend to everyone else and probably buy for others!!!
Peter is really kind and he did a nice cleaning of my car. Makes my car look new. Fair price!!!
The detailing and car shampoo was done well.However there were a lot of hairs that were missed and many spots/stains that didnt go at the back of the rear seat and cup holder. Was bummed at this price point external wash wasn't offered. Also bummed that you can't pay by credit card. Definitely convenient, however if you want a thorough clean id recommend to go to a professional shop
A very nice man, cleaned my car did a great job. I will definitely pass on your excellent job to many friends and family. Thank you
Peter came and did my car in my heated garage due to poor weather. He did an amazing job and I highly recommend!
I absolutely love Detail Masters! Peter has maintained my vehicles for the past 6 years and always makes them look brand new.
Extremely satisfied with the mobile car cleaning services! Peter did an outstanding job, leaving our car with a spotless interior from carpets to windshield. His attention to detail exceeded our expectations. The convenience of having him come to our location was a huge plus, saving us time and hassle. His friendly and courteous demeanor made the experience even better. Highly recommend their services for anyone looking for a thorough and convenient car cleaning experience!"
This company is AMAZING. Had two of our vehicles steam cleaned through them and they both look brand new. I will be calling them again in the spring.
Peter did a fantastic job on mine and my wife’s cars. He was meticulous and thorough. Would highly recommend using him for detailing
Peter did an excellent job detailing my car! It looks spotless, and he was super professional and thorough. Highly recommend his services!
Was nice a clean and has that new car smell the difference from start to finish was awesome.Detailer was a little late but informed ahead of time that he was behind schedule so I wasn't just sitting around just waiting. Was a great experience.
My husband and I just had our car detailed and as a family with two huskies, we cannot be happier with the results.The service is excellent — results exceeded expectations as the interior of the car looks brand new!As with the rest of other reviewers who gave a 5 star rating, it is not possible to recommend this company enough.Thank you Detail Masters! We will certainly be back in the future!
What wonderful work Peter did on my SUV. My vehicle was seriously in need of a total clean up. Whole I try to keep my vehicle tidy a complete cleaning is beyond my physical capability. 4 years of wear showed and I am so pleased that Peter completely cleaned every nook and cranny. I will definitely be back and recommend the service to my friends and anyone who asks for who to call for the service.
Unbelievable !! My vehicle is brand new again, I didn’t even think it was possible, worth every dollar and more, Peter is great, such a nice human, If you want the job done right this is your guy!! I can’t believe how amazing my car looks!! I have two (VERY messy) children and he got every single crumb, the best detail I have ever had! THANK YOU Peter !!!
Peter was great to deal with. He did an incredibly detailed job. Definitely better than any other company I’ve used who will come to you. My car looked like I just bought it again. I will also say it’s the first time I’ve had my vehicle detailed where I haven’t had to go wash the windows myself again. Usually the products company’s use leave a film you can see when the sun shines through or even worse driving at night. Haven’t noticed it at all this time. Very happy and yes while I have found this company is more expensive than others it’s definitely worth the cost. I’ll book in with Peter again in the future.
Peter did an amazing job on our SUV today, I feel like it looks even better than the day we got it! Unfortunately my original appointment needed to be rescheduled due to weather but Peter went out of his way to accommodate us with a new date as we are expecting a baby any day and needed it done ASAP. He even cleaned my child’s filthy car seat as an add on and it looks brand new! I’m very impressed
Peter was prompt, professional and very thorough. He’s very good at what he does and I can’t recommend him enough.
Peter's detailing services are exceptional – friendly, amazing, and the best experience in Calgary!
Have used Peters service about 5 times now and each time the car is very clean and the value for service is terrific.A couple of the trucks had a ton of horse hair and were really dirty.I recommend Peter and his services.
Peter came to detail our SUV today and wow! Our vehicle looks beautiful. Peter showed great attention to detail, getting into all the crevices and ensuring the whole vehicle sparkled.We upgraded to the premium leather conditioner package, and the leather looks rejuvenated and refreshed (and should stay that way for over half a year:))Highly recommend Peter and Detail Masters for a convenient and thorough car detail!
It’s so convenient to get your car detailed in your driveway! Peter did a fantastic job with our family SUV. All he needed was a plug, and my car feels brand new again. My husband wants to have him back right away. The cost was much lower than going to a large chain like Bubbles. We will be recommending Peter to our friends and family.
Everything went smooth!. Peter is a great guy and arrived at the appointment right on time. About the job he did: fantastic! The car I'm driving had been neglected for months and the amount of dirt it collected was simply astonishing. Also, he had to fight some gross grease stains in the seats and carpet. All that is gone now!. The results are simply so far better than any of my wildest expectations. I have absolutely no doubt about who I will contact for my next deep interior car cleaning. Thank you once again Peter!
So impressed with the detailing I received yesterday!! Incredibly thorough job by Mark, it looks better than the day I got it. I didn’t realize how much dog hair was in there until I saw it clean again! Definitely worth the money, we’ll be using them on my husbands pick up truck in the near future since now he’s jealous of my clean clean car! 🙂
This is the second time that we have used Detail Masters for interior detailing of our car. It is seriously amazing how they make our 2003 Camry look like new inside again and it feels like such a treat to drive again. We have a dog and do a lot of camping and hiking in our car so it gets..intense. You will be so happy with the service!!! The hardest part is knowing it won't stay this clean forever!
My pickup truck was feeling and looking it's age. Decided it was time for a good interior facelift. Had Peter and his assistant in to take care of the job. They left the truck looking smelling and feeling like it did when it was new. Seats carpets and trim all shiny and stain free. I highly recommend Peter and his team for their services. Quick to respond and great communication. All done for a very fair price. Thanks again for the great work.
I had booked this service for my wife for her birthday on an SUV. The work was amazing. You can tell the care and effort put in to making the vehicles look show room ready. Everything was spotless. He arrived early and spent the full time meticulously getting everything to high standards. I will absolutely be using this service again in the future.
Peter and Nora arrived promptly at noon on June 01.Very pleasant and accommodating to deal with.All tasks requested were performed.Upon completion my car looked fantastic. Very pleased customer.I would definitely use this company in the future and would not hesitate to recommend to others.5 stars for this company.Thank you again.Kathy
